welcome to the HCCS Family!

This is your Pre-Onboarding page to help you prepare for your first day. 

Pre Onboarding chart

Pre-Onboarding Timeline

 

Goal of Pre-Onboarding:

  • Learn more about HCCS
  • Prepare for your first day at HCCS
  • Reach out to your HR Contacts with any questions

Next Steps: 

  • HCCS will provide a computer to all full-time employees and as needed.
    • Approximately 1 week prior to your start date you will receive a tracking email for your computer. 
    • Several days before you start IT will contact you to schedule a call. During this call IT Support will ensure you are ready for your first day at HCCS.
  • The Onboarding Specialist will contact you approximately three business days prior to your start date to schedule an initial meeting for your first day.  The Onboarding Specialist will be your first point of contact on your first day. 

First day: Human Resources

  • HIPAA Training
  • Paylocity Registration & Employee Handbook Review

First day: onboarding 

  • Official welcome to the HCCS family 
  • Learn about HCCS our mission and values
  • Introduction to your benefits and company perks
  • ChartCounts Training 
  • Time for questions and answers
  • Plan concurrent coding schedule with your assigned auditor. 

HCCS Leadership

HCCS - Bill Cronin Headshot

Bill Cronin

Chief Executive Officer
HCCS - James Cronin Headshot Option 1

James Cronin

Chief Operating Officer
HCCS - Jennifer Burnham Headshot

Jennifer Burnham

Chief Financial Officer
HCCS - Jenan Custer Headshot

Jenan Custer

VP of Operations

HCCS - Erika Suzzi Headshot (Final)

Erika Suzzi

Director of Quality

HCCS - Angela Hartman Headshot Option 1

Angela Hartman

Coding Operations Manager

HCCS - Ramona Porter Headshot (Final)

Ramona Porter

ED/OP & Pro Fee Coding Manger

HCCS - Penny Russell Headshot 2.0 (Final)

Penny Russell

IP/SDS/OBS Coding Manager

HCCS - Betsy Rios Headshot Option 2

Betsy Rios

Revenue Cycle Operations Manager

Nichole

Nichole McKinley

ED Coding Manager

Wisdom Wednesday Post

Melissa Danielson

Assistant Coding Operations Manager

Wisdom Wednesday Post

Melissa Danielson

Assistant Coding Operations Manager

Tips from HCCS Employees 

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Get Familiar

Here at HCCS, we use OneDrive, Teams, and OneNote to communicate with each other. So, getting familiar with these platforms is integral. 
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Don't Be Afraid

Do not be afraid to ask questions, make mistakes, or learn something new. Here at HCCS, we are a family. 
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Get Overwhelmed

No one will fault you for getting nervous about starting a new job. So, if you get overwhelmed all you need to do is remember you joined a family who will always be there to help. 
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Be Positive

Be prepared to receive constructive criticism. It is not something to take personally we all need it to grow individually and as an organization. 

Keep in mind that we are here to serve our clients, take pride in your work, and do your best!
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Become A Sponge

There will be a lot to learn and take in everything. Ask questions, and read all information provided before your official start date. Doing this will allow you to be prepared to ask questions on your first day. 
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Take Notes

A great way to help with this is to write everything down. The more information you can have at your disposal the better. 
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Build Your Network

Interact with HCCS Connect and start building personal relationships with your co-workers. Don't be afraid to join the conversation. 

We are not that scary. 
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Learn the Lingo

One of the fastest ways to not feel overwhelmed is to learn the vernacular of the company. Once you understand the terminology you will feel more confident when talking with your co-workers and manager. 

Join the family